Jules Estate Buyers

Jules Estate Buyers Privacy Policy

Introduction

This Privacy Policy outlines Jules Estate Buyers, Inc. (“we,” “our,” or “the Company”) practices with respect to information collected from users who access our website at julesestatebuyers.com (“Site”), or otherwise share personal information with us, including through online forms, phone calls, appointments, buying events, or other communications.

Grounds for data collection

Processing of your personal information, meaning any information that may reasonably identify you, is necessary for us to respond to your inquiries, evaluate items you may wish to sell, schedule appointments, provide our services, protect our legitimate business interests, and comply with applicable legal, financial, and regulatory obligations.

When you use the Site, submit information through the Site, or otherwise communicate with us, you consent to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy.

We encourage our Users to carefully read this Privacy Policy and use it to make informed decisions.

What information we collect?

We collect two types of data and information from Users.

The first type of information is un-identified and non-identifiable information pertaining to Users, which may be made available or gathered through your use of the Site (“Non-personal Information”). We are not aware of the identity of a User from which Non-personal Information is collected. Non-personal Information may include aggregated usage information and technical information transmitted by your device, including browser type, operating system, language preference, access time, referring pages, and other technical details used to enhance the functionality and performance of our Site. We may also collect information about your activity on the Site, such as pages viewed, clicks, browsing behavior, and actions taken.

The second type of information is Personal Information, which is individually identifiable information that identifies an individual or may, with reasonable effort, identify an individual. Such information may include:

Device Information: We may collect Personal Information from your device, including IP address, general location data, unique identifiers, browser information, and other information related to your activity through the Site.

Contact Information: When you contact us through the Site, request an offer, schedule an appointment, attend a buying event, or otherwise communicate with us, we may collect information such as your first name, last name, email address, phone number, street address, city, state, and ZIP code.

Item Information: If you submit information about items you may wish to sell, we may collect item descriptions, item categories, photos or uploaded images, and related details you voluntarily provide. This may include information about jewelry, watches, gold, diamonds, sterling silver, coins, currency, fine art, historical items, autographs, photos, or other valuables.

Communication Information: We may collect information you provide when you call, email, text, visit our office, attend an event, or otherwise communicate with us.

How do we receive information about you?

We receive your Personal Information from various sources, including:

When you voluntarily provide personal details through our Site;
When you submit an online form, request an offer, upload photos, or provide item descriptions;
When you call, email, text, visit our office, attend a buying event, or schedule an appointment;
When you use or access our Site in connection with our services;
From third-party providers, services, analytics platforms, advertising partners, and publicly available sources.
When you schedule an appointment through our Site or a third-party scheduling provider, such as Waitwhile;
When you submit or receive review-related communications through third-party platforms, such as Birdeye;
When you interact with our advertising or retargeting efforts through Meta, DSP partners, or similar advertising platforms.

What information we collect?

We do not rent or sell Users’ Personal Information. We may use the information we collect for the following purposes:

To respond to your inquiries;
To review information about items you may wish to sell;
To provide estimates, offer ranges, evaluations, or appointment-related communications;
To schedule and confirm appointments;
To communicate with you about our services, buying events, updates, and opportunities;
To provide customer service and respond to questions or requests;
To operate, maintain, and improve the Site;
To conduct statistical, analytical, marketing, and advertising activities;
To serve advertisements and evaluate the success of advertising campaigns;
To retarget Site visitors or communicate with users who have shown interest in our services;
To comply with applicable laws, regulations, legal processes, or business obligations;
To protect the rights, property, safety, and security of Jules Estate Buyers, our Users, and others.

Appointment and Scheduling Information: If you schedule an appointment through our Site or a third-party scheduling provider, we may collect details such as your preferred appointment time, appointment location, contact information, and related scheduling preferences.

Photo and Uploaded Information: If you choose to upload photos or provide images of items you may wish to sell, we may collect and review those images, along with any related descriptions or information you voluntarily provide. Uploaded images may include visual details or metadata depending on how the file was created or submitted.

In addition to the different uses listed above, we may transfer or disclose Personal Information to affiliated companies, service providers, vendors, subcontractors, or trusted third parties who assist us in operating our business.

We may share Personal Information with trusted third-party providers for the following purposes:

Hosting and operating our Site;
Managing website forms and communications;
Storing and processing information on our behalf;
Providing analytics and performance tracking;
Assisting with marketing, advertising, retargeting, and campaign measurement;
Providing customer service, scheduling, or communication tools;
Performing research, diagnostics, security, or technical support.

We may also disclose information if we have a good-faith belief that disclosure is helpful or reasonably necessary to:

Comply with any applicable law, regulation, legal process, or governmental request;
Enforce our policies or investigate potential violations;
Investigate, detect, prevent, or take action regarding illegal activities, suspected fraud, or security issues;
Establish or exercise our rights or defend against legal claims;
Prevent harm to the rights, property, or safety of us, our Users, you, or any third party;
Cooperate with law enforcement agencies or protect intellectual property or other legal rights.

User Rights

You may request to:

Receive confirmation as to whether or not Personal Information concerning you is being processed;
Access your stored Personal Information, together with supplementary information;
Receive a copy of Personal Information you directly volunteered to us;
Request correction of your Personal Information that is in our control;
Request deletion of your Personal Information;
Object to the processing of Personal Information by us;
Request restriction of processing of your Personal Information;
Lodge a complaint with a supervisory authority, where applicable.

lease note that these rights are not absolute and may be subject to our legitimate business interests, recordkeeping obligations, legal requirements, and regulatory responsibilities.

To exercise any of these rights or request more information, please contact us using the details provided below.

Retention

We will retain your Personal Information for as long as necessary to provide our services, respond to your inquiries, maintain business records, comply with legal obligations, resolve disputes, and enforce our policies.

Retention periods will be determined based on the type of information collected, the purpose for which it was collected, applicable legal or regulatory requirements, and the need to securely remove outdated or unused information when appropriate.

We may rectify, update, or remove incomplete or inaccurate information at any time and at our own discretion.

Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services.

A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services.

The Site uses the following types of cookies:

a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed;

b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in;

c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

Third party collection of information

We may share Personal Information with trusted third-party providers who help us operate our business, including website hosting providers, analytics platforms, advertising and retargeting partners, scheduling platforms, customer communication tools, review management platforms, and other vendors that support our services.

These providers may include, but are not limited to, platforms such as Waitwhile for appointment scheduling, Birdeye for review and customer communication management, Meta for advertising and retargeting, and other digital advertising or DSP partners.

How do we safeguard your information?

We take reasonable steps to implement and maintain the security of the Site and your information. We use reasonable administrative, technical, and organizational procedures designed to help protect the information we collect and retain and to help prevent unauthorized access, use, or disclosure.

Although we take reasonable steps to safeguard information, no website, transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur.

Transfer of data outside of your area

Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

We may use third-party advertising technologies, including Meta Pixel and other digital advertising or DSP pixels, to help us understand Site activity, measure advertising performance, build audiences, retarget Site visitors, and serve relevant advertisements.

These technologies may collect information about your use of the Site, such as pages viewed, actions taken, device information, browser information, and other online identifiers. This information may be shared with advertising partners to help deliver, measure, and improve advertising campaigns.

You may opt out of many third-party advertising networks, including those operated by members of the Network Advertising Initiative and the Digital Advertising Alliance, by visiting their respective opt-out resources.

Marketing

We do not currently send regular email marketing newsletters. However, we may use your Personal Information, such as your name, email address, phone number, or other contact details, to communicate with you about our services, buying events, appointment follow-ups, review requests, or other information related to your inquiry.

If we send promotional communications in the future, we will provide a way to opt out of receiving further marketing messages from us.

Please note that even if you opt out of marketing communications, we may still send important non-marketing communications, such as customer service messages, appointment-related communications, administrative notices, or legally required information.

Text and SMS Communications

If you provide your mobile phone number, we or our third-party service providers may send you text messages related to appointment scheduling, appointment reminders, follow-ups, review requests, or other service-related communications.

Message frequency may vary. Standard message and data rates may apply. You may opt out of receiving text messages by following the instructions provided in the message or by contacting us directly. Please note that opting out of marketing or review-related text messages may not prevent us from sending necessary service-related communications.

Corporate transaction

We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

U.S. State Privacy Rights

Depending on where you live, you may have certain rights under applicable state privacy laws. These rights may include the right to request access to Personal Information we collect about you, request correction or deletion of certain information, opt out of certain uses of Personal Information for targeted advertising, or request information about how your Personal Information is used or disclosed.

To exercise any applicable privacy rights, please contact us using the information provided in the “How to Contact Us” section below. We may need to verify your identity before fulfilling certain requests.

Minors

The Site and our services are intended for adults age 18 and older. We do not knowingly collect Personal Information from minors. Under no circumstances should minors submit information through the Site or use our services without the involvement and consent of a parent or legal guardian.

If a parent or guardian becomes aware that a minor has provided us with Personal Information without consent, the parent or guardian should contact us using the information below.

Updates or amendments to this Privacy Policy

We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

How to contact us

If you have any general questions about the Site, the information we collect, or how we use it, you can contact us at:

Jules Estate Buyers, Inc.
999 Executive Parkway, Suite 102
St. Louis, Missouri 63141
Phone: (314) 485-8223

Last Modified: May 1, 2026