JULES ESTATE BUYERS PRIVACY POLICY
Jules Estate Buyers, Inc. (“Jules,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, schedule an appointment, attend an event, sell or inquire about selling items to us, or communicate with us by phone, email, SMS, MMS, RCS, or other messaging services.
1. Information We Collect
We may collect personal information that you provide directly to us, including:
· Name
· Mailing address, city, state, and ZIP code
· Email address
· Phone number
· Appointment details
· Information about items you ask us to evaluate, purchase, or discuss
· Photos, descriptions, documentation, receipts, appraisals, certificates, or other information related to items
· Government-issued identification information when required for legal compliance, age verification, seller verification, transaction records, fraud prevention, or law-enforcement reporting
· Transaction and payment-related information
· Communications you send to us
· Marketing preferences and messaging consent records
We may also collect information automatically when you use our website, including device information, browser information, IP address, pages visited, referral source, approximate location information, and other website analytics data.
2. How We Use Information
We may use personal information to:
· Respond to inquiries
· Schedule, confirm, and manage appointments
· Evaluate items you ask us to review
· Communicate about Jules events and services
· Send service-related messages, reminders, updates, and follow-ups
· Send promotional messages where permitted
· Complete purchases or other transactions
· Verify seller age, identity, ownership, and authority to sell
· Maintain transaction, tax, accounting, compliance, and business records
· Improve our website, marketing, customer service, and operations
· Detect, prevent, and address fraud, theft, misuse, security issues, or unlawful activity
· Comply with legal, regulatory, tax, accounting, law-enforcement, and recordkeeping obligations
3. Seller Eligibility, Age Verification, and Identification
Jules only purchases items from individuals who are at least 18 years old and legally authorized to sell the items presented.
Before completing a purchase, Jules may require valid government-issued photo identification and may collect information from that identification as required or permitted by law. This information may be used to verify age, identity, ownership, authority to sell, transaction details, and legal compliance.
Jules may decline to evaluate or purchase any item if we cannot verify age, identity, ownership, authority to sell, or compliance with applicable law.
4. SMS, MMS, and RCS Messaging
If you provide your mobile number and opt in to receive messages from Jules, we may send you SMS, MMS, RCS, or similar mobile messages related to appointments, events, services, customer support, follow-ups, and promotional offers.
Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP or contact us using the information below.
Your consent to receive marketing messages is not required as a condition of purchasing goods or services from Jules.
We do not sell mobile opt-in information, messaging consent records, or phone numbers to third parties for their independent marketing purposes.
5. How We Share Information
We may share personal information with service providers and vendors who help us operate our business, including:
· Messaging and communication providers
· Website hosting and technology providers
· Customer relationship management and appointment scheduling tools
· Advertising and marketing vendors
· Analytics providers
· Payment, accounting, tax, and business operations providers
· Security, fraud-prevention, compliance, and recordkeeping providers
· Professional advisors, including legal, tax, accounting, and insurance advisors
We may also disclose information when required or permitted by law, including to law enforcement, regulators, courts, government agencies, or other parties when we believe disclosure is necessary or appropriate to comply with legal obligations, protect our rights or property, prevent fraud or unlawful activity, enforce our policies, or protect the safety of Jules, our customers, or others.
We may also disclose or transfer information in connection with a business transaction such as a merger, acquisition, financing, reorganization, sale of assets, or similar transaction.
6. Cookies, Pixels, and Analytics
Our website may use cookies, pixels, analytics tools, and similar technologies to understand website traffic, improve user experience, measure marketing effectiveness, support advertising efforts, and analyze how visitors interact with our website.
You may be able to control cookies through your browser settings. Disabling cookies may affect website functionality.
7. Advertising and Marketing
We may use personal information, website activity, event attendance, inquiry history, geographic information, and marketing-source information to measure and improve our advertising, communicate with customers, and provide information about Jules events and services.
We may work with advertising platforms, analytics providers, and marketing service providers to help us understand and improve our advertising and customer communications.
8. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Data Retention
We retain personal information for as long as reasonably necessary to provide services, manage customer relationships, complete transactions, maintain business records, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, and operate our business.
Transaction, identification, compliance, accounting, and legal records may be retained for longer periods where required or permitted by law.
10. Your Choices
You may contact us to request that we update, correct, or delete your personal information, subject to legal, compliance, transaction, fraud-prevention, and business recordkeeping requirements.
You may opt out of mobile messages by replying STOP. You may opt out of marketing emails by using the unsubscribe link in the email or contacting us directly.
11. Children’s Privacy
Our website, services, and messaging programs are not directed to children under 13 years of age. We do not knowingly collect personal information online from children under 13. If we learn that we have collected personal information online from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.
Jules does not knowingly purchase items from individuals under 18 years of age.
12. Third-Party Websites and Services
Our website, advertisements, messages, or communications may contain links to third-party websites or services. We are not responsible for the privacy practices, security, content, or policies of those third parties.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date. Your continued use of our website, services, or communications after an updated Privacy Policy is posted means you acknowledge the updated policy.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Jules Estate Buyers, Inc.
15409 Clayton Rd
Ballwin, MO 63011
Phone: 314-485-8223
Email: info@julesestatebuyers.com
Website: www.julesestatebuyers.com